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Posted: Friday, April 14, 2017 6:36 PM

Senior General Manager Columbia, Missouri As a Senior General Manager, you will be vital to the success of your team members and your stores growth. Your previous leadership and multi:unit experience, coupled with the training we provide, will assist you in coaching and developing your team to become the best they can be so everyone succeeds. Whether its demonstrating superior customer service or performing customer transactions, Sr. GMs lead by example and seta high bar for performance. In partnership with your District Director of Operations, you will set objectives and metrics for our highest performing stores, and ensure your teams achievement in meeting goals through your ability to motivate and inspire. All along the way, weA?ll provide you with a comprehensive and engaging training program that will cover what you will need to excel in your career and to help fast:track you to the next level. Essential Duties and Responsibilities Coach and develop your team through training, employee management, and setting an example in order to maximize potential for team members and the business. Encourage store growth and profitability by accurately and correctly appraising vehicles, selling and explaining loan/pawn products to consumers, obtaining referrals, participating in community events, and more. Develop customer relationships and provide unrivaled customer service in order to build new business, increase store profitability, and further brand loyalty and recognition. Set performance standards and expectations while holding the team accountable for upholding compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Minimum Qualifications High School Diploma or equivalent 5+ yearsA? industry experience in Sales, Retail, or FinanceMinimum of one year multi:unit management experience (5 to 7 brick and mortar locations)Sales:oriented mentality and passion for customer serviceExcellent verbal and written communication skillsAbility to work in a fast:paced environment and handle multiple competing tasks with easeAbility to work phone, Point of Sale, Microsoft Office, and other systemsUse of personal vehicle required as well as the ability to drive on Company business throughout the workdayCredit and criminal background check required to include MVR (state exemptions may apply)Valid drivers license and car insuranceMust be at least 19 years of ageAbility to work store hours of operation, including Saturdays Preferred Qualifications Associates Degree or higherBilingual English/Spanish Our Business The Sr. GM is a member of the Field Operations team, which works to provide alternative lending solutions to our customers who may not have access to, or choose not to use, traditional credit opportunities. Field Operations, comprised of our store team members, is the front line of our business, and strives to provide the best customer service and overall lending experience in the industry. The TMX Finance

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• Location: columbia, Columbia/Jeff City

• Post ID: 24571097 columbiamo
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